MODERN BLEND BOUTIQUE
OFFICIAL RETURN, REFUND & FINAL SALE POLICY
Effective Date: October 11, 2026
Timeless Elegance. Thoughtfully Curated. Transparently Represented.
1. FINAL SALE & NO-DISCRETIONARY-RETURNS POLICY
ALL SALES ARE FINAL, EXCEPT WHERE A RETURN, REFUND, REPLACEMENT, CANCELLATION, OR OTHER REMEDY IS REQUIRED BY APPLICABLE LAW.
Modern Blend Boutique maintains a Final Sale Policy for merchandise purchased through its online store.
We do not accept discretionary returns, refunds, or exchanges for merchandise that materially conforms to the product description, specifications, and purchasing terms provided at the time of purchase.
Discretionary returns and exchanges are not accepted for changes of mind, personal preferences, style dissatisfaction, incorrect sizing selections, or merchandise that is no longer wanted.
Customers are encouraged to review product descriptions, measurements, sizing charts, photographs, fabric information, and applicable purchasing terms before completing an order.
This Final Sale Policy does not eliminate legally protected customer rights or remedies.
2. PRODUCT ACCURACY & AI-GENERATED IMAGERY DISCLOSURE
Modern Blend Boutique may utilize authentic merchandise photographs, supplier-provided images, written product descriptions, sizing information, and AI-generated lifestyle or styling imagery.
AI-generated imagery may include digitally created models, backgrounds, accessories, or visual styling elements intended to illustrate outfit inspiration and presentation concepts.
Such imagery does not replace actual merchandise specifications or authorize material misrepresentation.
Modern Blend Boutique makes reasonable efforts to ensure that product descriptions, photographs, measurements, and other representations accurately describe the merchandise offered for sale.
Minor differences caused by lighting, photography, screen settings, or styling may occur. However, such differences do not excuse material discrepancies between advertised merchandise and the product delivered.
Customers who believe merchandise materially differs from its advertised description may contact Modern Blend Boutique for investigation.
The use of AI-generated imagery does not eliminate the Company’s responsibility to provide accurate and nonmisleading product representations.
3. DOMESTIC & INTERNATIONAL FULFILLMENT
Modern Blend Boutique works with domestic and international suppliers, manufacturers, shipping carriers, and fulfillment partners.
Depending on merchandise availability and fulfillment arrangements, products may ship from facilities located within or outside the United States.
International shipments may involve customs processing, carrier transfers, transportation delays, and additional fulfillment procedures.
Applicable shipping estimates are communicated in good faith based on information reasonably available at the time of purchase.
Modern Blend Boutique remains responsible for complying with applicable fulfillment obligations, regardless of the supplier or fulfillment partner involved.
Where an order cannot be shipped within the applicable timeframe, the Company will provide any legally required notification, opportunity to consent to a delay, cancellation option, or refund.
International supplier arrangements do not automatically eliminate Modern Blend Boutique’s responsibility for qualifying fulfillment errors or legally required customer remedies.
4. DEFECTIVE, DAMAGED, INCORRECT OR MATERIALLY MISREPRESENTED MERCHANDISE
Customers who receive merchandise that is defective, damaged, incorrect, or materially different from its advertised description are encouraged to contact Modern Blend Boutique promptly.
Each reported concern will be evaluated individually based on the nature of the issue, relevant transaction information, available documentation, and applicable law.
Modern Blend Boutique may review original product listings, merchandise specifications, order confirmations, supplier information, photographs, and customer communications.
Where a qualifying issue is established, the Company will provide an appropriate remedy consistent with applicable law.
Depending on the circumstances, remedies may include correction of the order, replacement merchandise, or a refund.
The Final Sale Policy does not override remedies required by applicable law.
5. CUSTOMER INSPECTION & REQUESTED 48-HOUR REPORTING PERIOD
Customers are encouraged to inspect merchandise promptly upon delivery.
To facilitate timely investigation, Modern Blend Boutique requests that customers report visible damage, incorrect merchandise, missing items, or noticeable product discrepancies within 48 hours of receiving their order, whenever reasonably possible.
Customers are encouraged to provide their order number, a description of the concern, and relevant photographs when available.
This reporting request assists with supplier investigations, shipping inquiries, and preservation of supporting documentation.
The requested 48-hour period is not an absolute deadline for legally protected claims and does not eliminate applicable statutory remedies or lawful payment-dispute rights.
6. RETURN AUTHORIZATION & MERCHANDISE INSPECTION
Because Modern Blend Boutique maintains a Final Sale Policy, customers are encouraged to contact customer support before returning merchandise.
Where a return is appropriate or legally required, Modern Blend Boutique will provide applicable instructions and a designated return destination.
Customers should not assume that the original shipping address or supplier address is an authorized return location.
Modern Blend Boutique may request reasonable supporting information to investigate a reported merchandise concern.
Where appropriate, merchandise may be inspected to determine the nature of an alleged defect, discrepancy, or fulfillment error.
Any return requirements, shipping costs, or inspection procedures will remain subject to applicable consumer protection laws.
Failure to obtain advance return authorization will not, by itself, eliminate a legally required remedy.
7. REFUND ELIGIBILITY & CUSTOMER REMEDIES
Refund requests will be evaluated according to the circumstances of the transaction and applicable law.
A refund or other remedy may be appropriate when merchandise is materially defective, materially misrepresented, incorrectly fulfilled, or cannot be delivered as agreed.
Modern Blend Boutique may offer replacement merchandise, correction of an order, or another appropriate resolution when permitted.
Where applicable law requires a refund, the Company will not substitute store credit or replacement merchandise without any customer consent required by law.
Discretionary refunds are not guaranteed for purchases that conform to the original product description and applicable purchasing terms.
8. REFUND PROCESSING & PAYMENT METHODS
When a refund is approved or legally required, Modern Blend Boutique will process the refund within the timeframe required by applicable law.
Refunds will ordinarily be issued to the original payment method, subject to applicable payment-processing requirements.
For cancellations covered by the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule, Modern Blend Boutique will provide refunds within the applicable federal deadlines. For most payment methods, the Rule generally requires the appropriate refund action within seven working days; different requirements apply when the seller itself extends credit.
The time required for a processed refund to appear in a customer’s account may vary depending on the financial institution or payment provider.
If the original payment method is unavailable, Modern Blend Boutique will coordinate an appropriate alternative refund method consistent with applicable requirements.
Customers may contact Modern Blend Boutique regarding the status of an approved refund.
9. ORDER CANCELLATIONS, SHIPPING DELAYS & UNFULFILLED ORDERS
Orders may enter processing or fulfillment shortly after purchase. Accordingly, requests to cancel an order for discretionary reasons cannot always be accommodated.
However, Modern Blend Boutique will honor cancellation and refund rights required by applicable law.
For orders subject to the FTC’s Mail, Internet, or Telephone Order Merchandise Rule, Modern Blend Boutique will maintain a reasonable basis for shipping within the advertised timeframe or, where no timeframe is stated, the applicable default period.
If the Company cannot ship within the required timeframe, it will provide the legally required delay notification and opportunity to cancel or consent to delayed shipment.
Where customer consent is required but not obtained, or an order must otherwise be canceled under applicable law, Modern Blend Boutique will issue the required refund without requiring the customer to initiate a separate refund request.
A Final Sale designation does not eliminate legally required cancellation or refund rights for unfulfilled orders.
10. MISSING PACKAGES, INCORRECT DELIVERY & SHIPPING DISCREPANCIES
Customers who report missing merchandise, incorrect delivery, or packages marked delivered but not received are encouraged to contact Modern Blend Boutique promptly.
The Company may investigate these concerns using available order confirmations, customer-provided shipping information, fulfillment records, carrier tracking histories, delivery confirmations, and carrier investigation findings.
Where appropriate, Modern Blend Boutique may coordinate with suppliers, fulfillment providers, or shipping carriers to investigate the circumstances.
Carrier tracking and delivery confirmation may constitute relevant supporting evidence but do not automatically establish delivery to the correct destination.
Each reported concern will be evaluated individually based on available evidence, applicable law, and relevant payment-network requirements.
Supplier or carrier errors do not automatically eliminate Modern Blend Boutique’s obligations to customers.
11. CUSTOMER COMMUNICATIONS & GOOD-FAITH RESOLUTION
Modern Blend Boutique is committed to professional customer service, accurate transaction documentation, and good-faith resolution of legitimate concerns.
Customers are encouraged to contact customer support when experiencing an order-related issue.
The Company may request information reasonably necessary to investigate a complaint, including order details, photographs, descriptions, or relevant correspondence.
Modern Blend Boutique reserves the right to preserve relevant customer-service communications, product records, fulfillment documentation, and resolution attempts.
Where a customer states that prior communication occurred, the Company may review its available customer-service records to determine whether corresponding correspondence was received.
The absence of a communication record does not independently establish that a customer’s statement was false.
Customers are encouraged, but are not required, to contact Modern Blend Boutique before exercising lawful payment-dispute rights.
12. PAYMENT DISPUTES, CHARGEBACKS & MERCHANT DOCUMENTATION
Modern Blend Boutique reserves the right to contest inaccurate or unsupported payment disputes through its authorized payment processor.
When responding to a dispute, the Company may submit relevant transaction documentation, where available and permitted.
Such documentation may include original product listings, merchandise specifications, authentic photographs, AI-generated imagery disclosures, order confirmations, supplier records, shipping documentation, customer communications, and records of attempted resolutions.
The Company may also provide documentation regarding reported merchandise discrepancies, authorized returns, refund decisions, and completed refunds.
Where a customer changes or supplements the stated reason for a dispute, Modern Blend Boutique may preserve relevant communications and transaction records and respond to the allegations through the procedures available under the applicable payment-network rules.
Evidence will be submitted and evaluated according to the governing payment-network procedures and specific dispute reason.
Modern Blend Boutique will not knowingly submit fabricated, materially altered, or misleading evidence.
Nothing in this policy restricts lawful payment-dispute rights or guarantees a favorable chargeback determination.
13. ARIZONA COMMERCIAL LAW & MERCHANT RIGHTS
Modern Blend Boutique reserves applicable rights and defenses under Arizona commercial law, including the following provisions where relevant to a particular transaction.
A.R.S. § 47-2313 — Express Warranties
Qualifying product descriptions, samples, models, and affirmations of fact may establish express warranties.
A.R.S. § 47-2607(C)(1) — Notice of Breach
Where applicable, a buyer who has accepted merchandise must notify the seller of an alleged breach within a reasonable time after discovering, or when the buyer should have discovered, the breach.
A.R.S. § 47-2607(D) — Burden of Establishing Breach
Where applicable, the buyer bears the burden of establishing a breach concerning accepted merchandise.
A.R.S. § 47-2508 — Seller’s Right to Cure
Where statutory requirements are satisfied, a seller may have an opportunity to correct a nonconforming tender or delivery.
Modern Blend Boutique reserves the right to assert applicable statutory defenses in appropriate legal proceedings.
These statutes do not independently determine payment-card chargeback outcomes or eliminate mandatory consumer protections.
14. INTERNATIONAL CUSTOMER RIGHTS
Customers purchasing from jurisdictions with mandatory consumer cancellation, withdrawal, refund, or warranty protections retain those rights to the extent applicable.
Where European Union consumer withdrawal rights apply, eligible customers generally have a 14-day withdrawal period for qualifying distance purchases, subject to applicable statutory exceptions.
Where applicable, customers will receive the required information about exercising withdrawal rights, return procedures, applicable return costs, and statutory remedies.
Modern Blend Boutique will comply with applicable mandatory consumer protections governing eligible international transactions.
Nothing in this policy eliminates rights that cannot lawfully be waived.
15. POLICY APPLICATION, PRIOR PURCHASES & UPDATES
This policy applies to purchases made on or after its effective date, subject to applicable law and any terms expressly agreed upon at the time of purchase.
Orders placed before the effective date remain subject to the purchasing terms and applicable legal protections governing those transactions.
Modern Blend Boutique may update this policy to reflect changes in business operations, supplier arrangements, payment-processing requirements, or applicable law.
Material changes will not retroactively eliminate rights already established under prior purchases.
16. GOVERNING LAW & CONSUMER PROTECTION
To the extent legally permitted, this policy shall be governed by the laws of the State of Arizona.
Nothing in this provision eliminates mandatory consumer protections applicable in another jurisdiction.
Modern Blend Boutique reserves all lawful contractual and statutory rights while recognizing customers’ legally protected remedies.
Nothing in this policy shall be interpreted as excluding, restricting, or waiving any right or remedy that cannot lawfully be excluded, restricted, or waived.
17. CUSTOMER SUPPORT & CONTACT INFORMATION
For questions concerning merchandise, fulfillment, returns, refunds, cancellations, or order-related concerns, customers may contact:
MODERN BLEND BOUTIQUE
Customer Support: contact@modernblendboutique.com
Customers are encouraged to include their order number and a brief description of their concern to assist with efficient processing.
Modern Blend Boutique is committed to transparent communication, professional service, and fair resolution procedures.
